London

Ticket Info

From performance times and help if you’ve got access questions, to frequently asked questions, such as how long the show is, and who to get in touch with if you’re thinking of making a group booking.

Seats are available for last minute bookings, or if you want to take your time with planning a hotel and travel in a few months’ time, tickets are on sale for performances until February 2023.

Performance Times

Monday – Saturday 7.30pm, Wednesday & Saturday 2.30pm

16 Denman Street,
London W1D 7DY

The nearest tube station is Piccadilly Circus.
Please use the TFL journey planner to plan your route.

For group tickets (10+) click here or call 020 7206 1173

COVID PROCEDURES

WHAT HAPPENS IF THE SHOW IS CANCELLED DUE TO COVID?

If your performance is cancelled your ticket provider will be in touch regarding exchange and refund options. If you choose to rebook, we will price match your tickets and ticket class. Our official social channels will be updated with the latest cancellation details. Safety remains our top priority. We apologise for any inconvenience.

Can I exchange my tickets if I feel unwell, or if COVID restrictions change?

We stand by Official London Theatre’s ‘Book with Confidence. Exchange with Ease’ pledge, as we know how important it is to be flexible in current times.

If you are not able to come to the theatre due to Covid, you can access a fee-free exchange.

If you or any of your party, or immediate household or bubble, experience flu-like symptoms, test positive, are isolating or are awaiting test results for COVID-19 on the day of the performance, or if you are affected by COVID-19 related restrictions, we ask that you please stay at home and do not attend Moulin Rouge! The Musical. Visit ATGtickets to request an exchange.

Refer to our COVID-Confident Ticket Guarantee for full details. (Under all other circumstances the venue’s standard ticket exchange policies will apply.)

ACCESSIBLE BOOKING

Is seating suitable for wheelchair users and those with limited mobility available?

Yes, the Piccadilly Theatre has several new wheelchair spaces as well as seats suitable for a wheelchair user to transfer into. These seats, just like all other seats, are available to book. Wheelchair accessible seats are only bookable via ATG’s Access Membership or by calling *0800 912 6971. Read more about accessibility at The Piccadilly Theatre here: https://www.atgtickets.com/venues/piccadilly-theatre/info/

The Piccadilly Theatre is managed by ATG and bookers with accessible seating requirements might benefit from ATG’s Access Membership. It is free of charge and designed to make the booking of accessible seats easier for customers. Please visit https://www.atgtickets.com/access/ or call *0800 912 6971, or ATG’s typetalk line on 18001 0800 912 6971.

*Calls are free from most UK mobile and landlines

Is seating suitable for those with visual impairment available?

Yes, the Piccadilly Theatre has seating suitable for those with visual impairment and guide dogs are welcome. These seats, just like all other seats, are available to book.

An audio described performance is programmed for Saturday 6 August at 2.30pm. If you or a member of your party has access requirements, we recommend that you book via ATG’s Access Membership or by calling *0800 912 6971.

Read more about accessibility at The Piccadilly Theatre here: https://www.atgtickets.com/venues/piccadilly-theatre/info/

The Piccadilly Theatre is managed by ATG and bookers with accessible seating requirements might benefit from ATG’s Access Membership. It is free of charge and designed to make the booking of accessible seats easier for customers. Please visit https://www.atgtickets.com/access/ or call *0800 912 6971 or ATG’s typetalk line on 18001 0800 912 6971.

*Calls are free from most UK mobile and landlines

Is seating suitable for those with audio impairment available?

Yes, the Piccadilly Theatre is equipped with Sennheiser MobileConnect WiFi sound amplification system. MobileConnect uses WiFi to deliver superior quality audio to a smart device such as an iPod or iPhone, either through headphones or via a necklace for hearing aid users. Devices can be borrowed on the day, or alternatively patrons can download the Sennheiser MobileConnect app and use their own device. Assistance dogs are welcome.

A captioned performance is programmed for Saturday 30 July at 2.30pm and a British Sign Language Interpreted performance is programmed for Saturday 13 August at 2.30pm. If you or a member of your party has access requirements, we recommend that you book via ATG’s Access Membership or by calling *0800 912 6971.

Read more about accessibility at The Piccadilly Theatre here: https://www.atgtickets.com/venues/piccadilly-theatre/info/

The Piccadilly Theatre is managed by ATG and bookers with accessible seating requirements might benefit from ATG’s Access Membership. It is free of charge and designed to make the booking of accessible seats easier for customers. Please visit https://www.atgtickets.com/access/ or call *0800 912 6971 (calls cost 7p per minute, plus your phone company’s access charge), or ATG’s typetalk line on 18001 0800 912 6971.

*Calls are free from most UK mobile and landlines

I have other access requirements, is there someone I can contact?

If you or a member of your party has access requirements, we recommend that you book via ATG’s Access Membership or by calling *0800 912 6971.

You can read more about accessibility at The Piccadilly Theatre here: https://www.atgtickets.com/venues/piccadilly-theatre/info/

The Piccadilly Theatre is managed by ATG and bookers with access requirements might benefit from ATG’s Access Membership. It is free of charge and designed to make the booking of accessible seats easier for customers. Please visit https://www.atgtickets.com/access/ or call *0800 912 6971 or ATG’s typetalk line on 18001 0800 912 6971.

*Calls are free from most UK mobile and landlines

TICKET FAQs

When will I receive my tickets?

You will receive confirmation of your purchase straight away. Your e-ticket will be sent out two weeks prior to the performance.

CAN I EXCHANGE MY TICKETS?

If your event has been rescheduled, we will be in touch to confirm that your booking has been transferred to the new date. If your event has been cancelled, we will send you a full credit voucher worth the full value of your original booking. For further details click here.

What is the duration of the performance?

The show running time is 2 hours and 35 minutes including a 20-minute interval.

Is there a minimum age recommendation?

The show is recommended for children 12 years of age and over.

Are there strobe lights during the performance?

Yes.

Are table seats available?

Can-Can Table Seating is available to purchase. Click here to find out more information before purchasing, and then here to book tickets.

Are group bookings available?

Groups of all sizes are welcome at Moulin Rouge! The Musical. If your party is over 9 people, please enquire via ATG’s Groups Department (020 7206 1174).

Who do I contact for press enquiries?

Please email Storyhouse PR.

Who is in the Cast?

Click here to meet the cast.

The role of Satine will be played by Tanisha Spring each Monday.

The producers of Moulin Rouge! The Musical cannot guarantee the appearance of any particular artist at any performance.

Please note:
Clive Carter will not be performing:
25th July – 13th August

Liisi LaFontaine will not be performing:
16th – 22nd June
11th – 16th July
8th – 10th August

Jamie Bogyo will not be performing:
13th – 15th June
18th – 23rd July
25th – 27th Aug

Is there a moulin rouge! The musical ticket lottery?

Yes, you can enter and find out more here.

​​​​​​​Can I buy a ticket for the Charity Gala?

Of course, everyone is welcome! Moulin Rouge! The Musical are hosting a special Charity Gala performance in aid of Teenage Cancer Trust on Thursday 29 September. All profits from the event will raise vital funds for the UK’s only charity dedicated to providing specialised nursing care and support for young people with cancer.

Four special ticket packages are available. Click here to find out more, and join us for a spectacular night to remember in aid of Teenage Cancer Trust.